We are a family run company who makes a variety of products including candles , Reed diffusers, Wax melts, air fresheners and so much more. Please see our catalogue for more details. All candles and other producers are made with the help of our three Puggles, hence the name.
We have a facebook page and Instagram page and have a number of great reviews. We can personalise items as we also make our own decals.
If you have any questions please message us on the online chat.
Out luxury range is now available and adds a bit of glamour and glitz.
A new collection by a talented young lady.
Hi I’m lucja I’m 13 years old and with help from my mum I make these keyrings
We are both very crafty and creative and love making these key rings.
Our lovely personalised initial keyrings are perfect for yourself or as a gift, they Come with a colour matching tassel.
All our key rings are handmade so they may vary to the photos
You can choose other letters or designs message me with your requirements and We will be happy to make this for you. We don’t offer a glitter colour, we choose colour which compliments your chosen design.
Letter Key rings are approx 4cm x 4cm and approx 0.5cm thick.
We also offer gift boxing for an extra 50p
I will be making a limited amount of candles in this collection. They are part of the luxury range. You need to be quick to snap them up
This collection is more of an adult theme. May contain offensive words. Don’t view of easily offended
You might have seen that i have added some new products to the store. I have made an order today...
You might have seen that i have added some new products to the store. I have made an order today...
Unit 11
Oakmount Mill
Wiseman Street
Burnley
Lancashire
BB11 1RU
07368 440284
We make every effort to ensure each of candles are perfect, we are human. We take pride in our candles and want you to be completely satisfied with your purchase.
If your item is damaged or not to your expectations, our return policy is outlined below or you can reach us at pugglewickcandles@gmail.com. Please include your order number in your email. We will make every reasonable effort to ensure our customers are satisfied.
Returns
Please contact us at pugglewickcandles@gmail.com within 30 business days of receiving your product to initiate a return. If 30 business days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Any item not in its original condition, damaged or missing parts for reasons not due to our error will not be accepted for return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Exchanges
We only replace items if they are defective or damaged If you need to exchange it for the same item, send us an email
Shipping
You will be responsible for paying for your own shipping costs if it is due to a mistake on your behalf. Shipping costs are non-refundable.
